Support to help you make the most of our software

Our clients receive a comprehensive package of support so they can make the most of Sage SnowdropKCS HR and Payroll software.  We give them the confidence to deliver efficient and accurate personnel and payroll services for their businesses.  We believe that this approach helps them achieve their overall business objectives.

We are always available to provide our clients with advice.  Face to face, over the telephone or via our People Portal, we are there to help them deal with new issues and challenges.  We believe our HR and payroll expertise gives our clients peace of mind and confidence.

Extensive training, tailored to their needs, ensures clients are confident using our software.  There is comprehensive training as part of the implementation process as well as ongoing training through guides, courses and webinars.

Our support can be quickly and easily accessed via our People Portal.  This online resource allows clients to manage their account information and product subscriptions, log and manage any technical issues and book any training they need.

We also support our clients by keeping an eye on the big issues in the HR and payroll industry.  We make sure our software is updated to tackle changes in legislation and best practice.  We also publish white papers on key changes in the industry.